Contact Etrailer Customer Service
Etrailer Phone Numbers and Emails
Toll-Free Number:
-
(800) 298-8924
Accessibility:
-
(800) 298-1624
Legal:
-
(888) 646-1319Privacy Inquiries
Etrailer Emails:
Contact Information
Etrailer Website:
Etrailer Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 10:30pm
Saturday: 9:00am - 5:00pm
Summary of Etrailer Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Etrailer?
Request for Information Question:
- “I want to know if you can install a hitch on a 2015 Hyundai elantraand what you chargege”
- “Ask questionsnre”
- “Ask a question”
Return/ Replace Question:
- “Need fan blades for top vent. Also need to return shower door rollers.”
- “Return item”
- “Return items”
Product/ Service Question:
- “Need a rear hitch receiver for a 2010 Wrangler. Would like discuss options/choices, make decision then order a receive.”
- “Defect in motor home hitch”
- “Need a brake system put on class c motor and colorodo pu for towing together”
Shipping and Delivery Question:
- “Shipping has not arrived”
- “Package arrived broken”
- “Wrong item sent to me”
Activation/ Cancellation Question:
- “Cancel order”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “Extra charge”
- “There is a charge on my debit bank card and I did not buy anything”
Employment Question:
- “Paycheck”
Refund Question:
- “Refund for sales tax”
Cards Question:
- “My pin for my swagman bike rack is to short”
Other Question:
- “Price on disk brake kit”
- “Need proof of purchase”
- “Troubleshooting installing dial 2021 jeep/truck”
About
Etrailer is a leading provider of vehicle accessories and custom fit towing parts. It is headquartered in Wentzville, MO. Etrailer was founded in 1946 by Henry Bross as a family business. Originally it was an R.V. park and later a service station. The first store was opened in 1976. The company maintains a showroom, warehouses, and installation facilities. The company holds an ample stock of a wide range of accessories - receivers, bike and cargo carriers, bug shields, brake controllers, wiring adapters, car covers, tonneau covers, step bars, lights, R.V. supplies, floor mats, and much more.
Etrailer offers instant shipment services all over the United States.
Etrailer is ranked 70 out of 327 in RVs, Motorhomes and Trailers category
USA, Asia
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