filters
state:
Show
city:
Show
category:
Show
product:
Show
Ordered a Max Air RV fan and a Vent cover. Total was $150. Waited 16 days for order to ship. I called multiple times and got the run around. First I was told the shipping department was behind and my order would ship asap. Then a week later I was told they didn't have...
Read more
#1091282
Reply to reviews
I just bought a new steering shock to keep my 20016 Rv in the center when driving it down the road it is all over the road I spent $400. for nothing because it does not work save your money and by something else there product is junk .I talk to etrailer and they gave...
Read more
Anonymous
Nelson

Ever try an alignment????

1.8
I liked
  • Do not have a product that works on rv
#1089220
Reply to reviews
I ordered a couple of Swagman Impakt bike mounts and 20mm adapters from etrailer.com. Website said the products were in stock, ready to ship, take 5-7 business days to receive, and that I would be receiving an email confirming shippment. Cool. Three days later and...
Read more
1.9
I didn't like
  • Customer service
  • Order processing time
  • Accuracy of inventory
#1082902
Reply to reviews

Short Review on December 27, 2016

Etrailer
#980164
Very satisfied! The part was easy to install!
Comment
Show

Snow Chains Review

Etrailer
#980159
4.9
Details
Etrailer I was very happy with product and the shipping service! I thought I would never use the chainsbut they got me out of trouble and we're not hard to install either!
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Etrailer Customer Care Review

Etrailer
#974278
Emily H. at returns not a friendly person! She needs a corporate class on etiquette. Her attitude is a cancer to the company.
Comment
Show

Etrailer Customer Care Review

Etrailer
#970565
4.2
Details
I had a question about mounting a G rated 14 ply tire on a aluminum wheel. Adam R answered my question in less than 24 hours. I am very pleased with his answer and it made me very comfortable on mounting tire to my rims. Adam R gets ⭐️⭐️⭐️⭐️⭐️
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Ordered kodiak disc brake kits. The kits finally came 2 weeks later in the proper box, but wrong parts. Customer service said they could not believe me unless I sent pics. I send pics and was told I would get a response within 48 hrs. Never received response. Shelly...
Read more
1.3
#1081622
Reply to reviews
Ordered a Yakima top of the line hardbox for my SUV on July 15 and, to this date, I have not received my item. Supposedly it was shipped on July 21, 2017 through some freight company who hasn't received the item so a delivery could be scheduled. I called the freight...
Read more
1.0
I didn't like
  • Use of unknown and unreliable delivery companies
  • Poor service
  • Lack of customer support
#1081254
Reply to reviews
I ordered a couple of Swagman Impakt bike mounts and 20mm adapters from etrailer.com. Website said the products were in stock, ready to ship, and I would be receiving an email when they were shipped. Cool. Three days later and still no word from the company, so I...
Read more
2.1
#1080643
Reply to reviews
Waited a week on an order that all of the products were said to be in stock. They never shipped the items, called to see what was going on, got the run around about products being out of stock and the website being wrong. (This from a company that sells exclusively...
Read more
2.3
I liked
  • Product videos
I didn't like
  • Customer service
  • Lack of desire to keep a customer
  • Shipping
#1079252
Reply to reviews
I ordered a simple key set from eTrailer and THREE WEEKS LATER,...NO DELIVERY. Emails to the company were ignored. POOR customer service. I would NEVER order from them again from them! I received a generic email from their advertising department promoting other...
Read more
4.5
I didn't like
  • Fact that delivery has not happened
#1072190
Reply to reviews
I have ordered a 2017 Mazda cx-5 hitch with the intention to use it with in the week. A week goes by and I decided to call customer service to see my package statues and when I call they decide to tell me that my product is out of stock and would have to wait 2 weeks...
Read more
1.2
#1071594
Reply to reviews
I ordered a 6 lug 15" steel wheel and received a 14" 4 lug wheel. Emailed them and have spent two days trying to reach them on the phone. No response. The picture of their call center is clearly fake. Nobody is home in Wentzville Mo ! They have Job Openings available...
Read more
Product
#1070600
Reply to reviews