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but *** no it doesn't work. If it doesn't work dumbasses don't have the button duhhhhhhhh Y HAVE 100 WORDS MIN IF I CAN SAY IN IN 20? but *** no it doesn't work. If it doesn't work dumbasses don't have the button duhhhhhhhh but *** no it doesn't work. If it doesn't...
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#1116388
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My item was ordered in plenty of time to have for the holiday weekend but due to delayed shipping on the part of etrailer, it did not arrive until the following week. They were contacted when they sent notice of late shipping to inform them the item would not be...
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1.7
I didn't like
  • Being charged for an item they shipped late
#1112164
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Etrailer - Horrible Customer Service / Returns
I ordered 2 sets of trailer keys. 1 set worked, the other didn't as the sets were cut differently. They sent me an email survey which I responded to and stated that I needed to return a set. They emailed me back and said it wouldn't make sense to return the keys as it...
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1.1
#1106215
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Short Review on December 27, 2016

Etrailer
#980164
Very satisfied! The part was easy to install!
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Snow Chains Review

Etrailer
#980159
4.9
Details
Etrailer I was very happy with product and the shipping service! I thought I would never use the chainsbut they got me out of trouble and we're not hard to install either!
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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Etrailer Customer Care Review

Etrailer
#974278
Emily H. at returns not a friendly person! She needs a corporate class on etiquette. Her attitude is a cancer to the company.
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Etrailer Customer Care Review

Etrailer
#970565
4.2
Details
I had a question about mounting a G rated 14 ply tire on a aluminum wheel. Adam R answered my question in less than 24 hours. I am very pleased with his answer and it made me very comfortable on mounting tire to my rims. Adam R gets ⭐️⭐️⭐️⭐️⭐️
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Ordered a Max Air RV fan and a Vent cover. Total was $150. Waited 16 days for order to ship. I called multiple times and got the run around. First I was told the shipping department was behind and my order would ship asap. Then a week later I was told they didn't have...
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#1091282
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I just bought a new steering shock to keep my 20016 Rv in the center when driving it down the road it is all over the road I spent $400. for nothing because it does not work save your money and by something else there product is junk .I talk to etrailer and they gave...
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Anonymous
Nelson

Ever try an alignment????

1.8
I liked
  • Do not have a product that works on rv
#1089220
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I ordered a couple of Swagman Impakt bike mounts and 20mm adapters from etrailer.com. Website said the products were in stock, ready to ship, take 5-7 business days to receive, and that I would be receiving an email confirming shippment. Cool. Three days later and...
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1.9
I didn't like
  • Customer service
  • Accuracy of inventory
  • Order processing time
#1082902
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Ordered kodiak disc brake kits. The kits finally came 2 weeks later in the proper box, but wrong parts. Customer service said they could not believe me unless I sent pics. I send pics and was told I would get a response within 48 hrs. Never received response. Shelly...
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1.3
#1081622
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Ordered a Yakima top of the line hardbox for my SUV on July 15 and, to this date, I have not received my item. Supposedly it was shipped on July 21, 2017 through some freight company who hasn't received the item so a delivery could be scheduled. I called the freight...
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1.0
I didn't like
  • Use of unknown and unreliable delivery companies
  • Poor service
  • Lack of customer response
#1081254
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I ordered a couple of Swagman Impakt bike mounts and 20mm adapters from etrailer.com. Website said the products were in stock, ready to ship, and I would be receiving an email when they were shipped. Cool. Three days later and still no word from the company, so I...
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2.1
#1080643
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Waited a week on an order that all of the products were said to be in stock. They never shipped the items, called to see what was going on, got the run around about products being out of stock and the website being wrong. (This from a company that sells exclusively...
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2.3
I liked
  • Product videos
I didn't like
  • Shipping
  • Accuracy of inventory
  • Lack of desire to keep a customer
#1079252
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