Not resolved

ordered a hitch and a few other small things...the hitch came loose in a box it had been bouncing around in whatever trucks it came in and the box was destroyed holes all over and the hitch all scratched and dinged to the them they say no problem we'll send you a new one i told them i dont want another if its going to be sent this way...."oh no we will make sure to pack it better someone is going to get this deducted from their pay for this" the next hitch shows up guess what SAME *** them up and tell them i dont want anything of theirs i want a full refund..."sure no problem"...send the items back and they only give me partial refund...THIS COMPANY IS A JOKE DONT WASTE YOUR TIME OR ENERGY DEALING WITH THEM ALL LIES OUT OF THEIR MOUTHS

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