I wish I had read the reviews on this website before placing orders. My experience on my two orders has been that they show items on their (fairly decent) website, but have zero stock to back it up. I've been waiting all summer for a set of locks for a roof rack system. Clearly they don't stock the items, as I contacted the manufacturer directly and discovered the items are in generous supply at the mfg. Apparently EmptyTrailer is waiting to meet a minimum order.
While customer service does notify you of a delay, they are extremely vague on when products will be available (mid june/july/august...???).
If you use their online order system, you've been warned.
Word Padding To Meet Minimum.
Product or Service Mentioned: Etrailer Shipping Service.
Reason of review: Problem with delivery.
I didn't like: Lack of actual stock on hand.