Not resolved

Purchased a trailer wiring kit for my 2015 Toyota Venza. Installed it correctly, only one way to do so and it melted the wires coming from the box.

Wow, glad it didn’t catch my car on fire Contacted etrailer and they blamed me. Offered only a refund but pointed the finger at me, took no responsibility for selling me a bad product. Bought another wiring kit from another company, installed it the same way and it works just fine.

I will never purchase another product from them and risk damage to my car. Very poor customer service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 13.
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