Ordered a fifth wheel hitch with the ford oem legs to fit my brand new truck

When it arrived the box looked like it had been dropped from an airplane

Legs did not have any packaging between them and had been smashed together and were all chipped.

was offered $10 to buy a can of paint.

On a $700+order I consider that an insult

Also told as the hitch was exposed to the elements i would need the paint to touch it up anyway.

So they were doing me a favor ?

Will not be buying from them again

This reviewer shared experience about damaged or defective and wants this business to issue a partial refund as the author lost $50. The author is overall dissatisfied with Etrailer. The most disappointing about fifth wheel hitch from Etrailer was customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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