Etrailer - Phone service NON EXISTENT!
Is this business run out of a garage or are the staff on drugs all day? No matter when I call on a business day, they NEVER ANSWER THE PHONE!!!!
I was going to buy expensive RV steps from them, and a whole towing system, but NOT ANYMORE. NO PHONE, NO BUSINESS!!!
Absolutely ridiculous! No shipping info, no chat line, questions take several days to be answered, this is not in real time.
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
ANSWER THE PHONE!!!!
Reason of review: Poor customer service.
Monetary Loss: $4000.
Etrailer Pros: Pictures and dimensions on products.
Etrailer Cons: Website - no ease of navigation, No shipping quotes, No phone answering or visible phone number.
Location: Inglewood, California
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