Tucson, Arizona
Not resolved

item arrived in a crushed box and was scratched in the process.I contacted them and sent pictures and was told "we will work it out".they made a insult of an offer of a 25 dollar discount on a 600 dollar item.

I declined and asked for a replacement.They hid behind the long list of rules and told me to get lost..BUYER BEWARE...ONCE AGAIN CAUTION SHOP AT OTHER PLACES....CROOKS....SLIME BALLS...Lucky for myself and I paid for it with my bank of america visa and they made it right with me at the banks expense.

this is how A business that values customers handles it..NOT LIKE ETRAILER.......


Review about: Package.

I didn't like: Post sale service return policy.

Review #591840 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reason of Review / Monetary Loss Poor customer service / $75
Preferred solution Price reduction

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