Ordered roof rack, kayak carrier and tie down straps on the 5th. Finally had to call to find out everything is not in stock and waiting to be shipped from manufacturer. Won't ship til the 13th!
If you sell items not in stock let people know when they checkout! I wanted them for the weekend now they may not be here by the next weekend!
Also customer service does not answer emails!
Pityful Company and never will they get my business again. I called customer service they called back and left message. I've tried calling back no answer, no reply.
It's ashame at what companies get away after taking peoples money...
Product or Service Mentioned: Etrailer Customer Care.
Reason of review: Poor customer service.