Placed an order with etrailer earlier this wee. Went over $150.00 for free shipping.

They email today that one part was not available from them but could ship, for 7.95 from other warehouse or wait 5 weeks for them to get and ship. I called and told them I was entitled to free shipping with the amount of purchase. There respnse is wait five weeks or pay from other shipping warehouse. I cancelled the entire order.

That would of been over 500.00 spent with them in the last year. Not a lot to etrailer, but a large sum to me.

This was my last and final order. They lost a customer for 7.95 and all they colud focus on is what they COULD NOT do instead of what they could.

Product or Service Mentioned: Etrailer Shipping Service.

Monetary Loss: $159.

Company wrote 0 public responses to the review from Jan 27, 2012.
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