Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality

First, I order a part from eTrailers. I received the part after a few days and notice that the part was too small.

I order a bigger size and sent back the other one. These people took my money and they did not want to refund me the shipping and handling fees that I paid for it. Second, the part that I ordered for the second time was used. How can a company send used parts to their customers when I never order anything used?

This tells you that they care about their own interest and not about us. Stay away from eTrailers, their customer service wont help YOU.

Product or Service Mentioned: Etrailer Customer Care.

Reason of review: Problems with payment.

I didn't like: Worst company that i had to deal.

Company wrote 0 public responses to the review from Jul 22, 2015.
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