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Bought a hitch that arrived damaged. Their expert (secretary) knew nothing!

Then she put me in touch with the person that has a job of trying to convince you that it is your fault they sent you a defective part, or that you damaged it! Run, it is not worth your time and hassle to deal with this company! The reviews on the site are fake, notice how there is no way to place a review on their site?

This site is ripping people off, they never even offered to take back their defective part or make it up. If you buy you will be sorry!

This person wrote the review because of poor customer service at Etrailer. Reviewer claimed that he or she lost $250 and wants Etrailer to read this review and look into the issue (if any).

The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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