Not resolved

I noticed a charge on my cc for over a $1,000 from eTrailer. When I contacted them they reviewed my complaint that I had not purchased anything from them and in fact, had never heard of this company.

After reviewing the order they acknowledged the customer ordering the supplies was not the card holder (me). They immediately turned the shipment around and avoided delivery. However, when I asked them to cancel the transaction so I was not charged for this purchase they refused saying the bank would pay me back when I filed a claim.

So, at the end of the day eTrailer has their equipment/supplies and over a 1,000 unearned dollars. What a great company!

Company wrote 0 public responses to the review from Jul 05, 2016.
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