Will not stand behind their products. Very friendly until something goes wrong and then will not budge or help.
Took over 1 month of back and forth emails. Sending pictures of the defective item. At the end of the day they said "it should be safe". My family's safety is at stake.
Worthless to make a warranty or "100% satisfaction" policy if they don't honor it. Worst company and service from any online retailer ever. A brick and mortar shop would never treat customers with such disrespect and apathy. Amazed they are still in business.
A complete and total waste of time and energy. Shop elsewhere...
Reason of review: Damaged or defective.
Monetary Loss: $50.
Preferred solution: Exchange for matching items..