Exchange, Refund and Cancellation Policy

The etrailer website asked for make, model, year and recommended a specific harness for a Jeep. It didn't fit, and so I rechecked the website and entered make model year and it came up with the same harness, but I noticed that it also stated that it was not confirmed to fit.

So why did it recommend it? Anyway, no problem, I called to exchange it, and was told that they only accept returns for 60 days, and it was 70.

I run a marine shop, and we do a lot of trailer wiring, so I was trying to find a source other than Amazon, which I am trying not to use so much. However, after this waste of time and money, I will go back to using Amazon.

Product or Service Mentioned: Etrailer Website.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $24.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Jan 16.
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