The etrailer website asked for make, model, year and recommended a specific harness for a Jeep. It didn't fit, and so I rechecked the website and entered make model year and it came up with the same harness, but I noticed that it also stated that it was not confirmed to fit.
So why did it recommend it? Anyway, no problem, I called to exchange it, and was told that they only accept returns for 60 days, and it was 70.
I run a marine shop, and we do a lot of trailer wiring, so I was trying to find a source other than Amazon, which I am trying not to use so much. However, after this waste of time and money, I will go back to using Amazon.
Product or Service Mentioned: Etrailer Website.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $24.
Preferred solution: Deliver product or service ordered.