I ordered a 6 lug 15" steel wheel and received a 14" 4 lug wheel. Emailed them and have spent two days trying to reach them on the phone.
No response. The picture of their call center is clearly fake. Nobody is home in Wentzville Mo ! They have Job Openings available Not surprised About the Job etrailer.com, a family owned and operated ecommerce company growing from 12 to over 300 employees since 2002.
We are looking to add to our team of customer service representatives. We need professional customer service representatives to handle both phone and email support. This is a full-time, permanent position. Requirements Clear speaking voice Must have a friendly personality and enjoy helping people find solutions General computer knowledge Strong writing skills Ability to work in a fast paced environment Work well in a team environment where you can be relied upon by others Have interest in continuous learning and training Hard working and customer focused Compliant with background check Be available to work some evenings and weekends No temporary work, no part-time, no work from home, no exceptions.
Professional Development No automotive experience is required. We provide a paid, classroom style, 6 week training program so you are comfortable and confident before helping customers. We provide continuous product training to help you become an expert. We provide consistent feedback to help develop your professional skill set.
Growing company means promotion opportunities are available to people who want additional responsibility. We promote from within. All Team Leads and managers have been through internal promotions. Excellent opportunities for growth are available to responsible people who are committed to learning.
Benefits Convenient offices are located in Wentzville, MO only 2 miles from Hwy 70 or Hwy 40/61. We offer a pleasant, open office environment (no cubicles), large windows and plenty of natural light. Adjustable desk can be raised or lowered to sit or stand. $13.00-$15.00/hour starting wage with performance pay increases 401K plan with matching contributions Paid holidays Paid vacation days after 12 months Increasing benefits for long-term employees How to Apply Apply in person Monday-Friday 9-5 or Saturday 1-4.
Enter through the Will Call location. Address etrailer.com 1507 East Hwy A Wentzville, MO 63385
Product or Service Mentioned: Wheel.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.